Claims
We never think that the worst will happen to us, but sometimes we find ourselves in the position of having to make a claim. If this happens to you, call us right away at 403-678-5122. We will help guide you through the process.
We will confirm that an adjuster has called you & the claim is processing. Going forward, we will monitor how your claim is processing and when it is complete.
In case of an after-hours emergency, call your insurance company at one of the numbers below. They will be able to provide service 24/7. Please also be sure to let us know the next day so that we can guide you through the process and monitor the progress of your claim.
A claim is the true test of an insurance broker’s service, and Riverstone Insurance will be there for you when you need us.

Contact us for claim information
Call 1-866-MY-AVIVA (1-866-692-8482) and a Claims Care Advisor will ensure you receive fast,
reliable and personal support and service, 24 hours a day, 7 days a week.
Here’s how you can reach us for all your claims inquiries:
24-hour emergency service 1 866 464 2424
Intact Glass Team 1 888 543 8888
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Riverstone Insurance - Licensed Broker in Alberta - Member IBAA - Copyright 2011